Return Policy
Last Updated:
1. Introduction
Whrexxonvor ("we", "us", or "our") is committed to customer satisfaction. This Return Policy outlines the terms and conditions for returning products purchased from our website whrexxonvor.ddd.
2. Company Information
Company Name: Whrexxonvor
Address: 45 Castle St, Liverpool L2 9SH, Great Britain
Email: info@whrexxonvor.world
3. Right to Return
In accordance with consumer protection laws, you have the right to return products purchased from us within 14 days of receiving the product, without giving any reason.
The return period starts from the day you receive the product.
4. Return Conditions
4.1 Eligible Products
To be eligible for return, products must:
- Be returned within 14 days of delivery
- Be in their original, unopened condition
- Be in their original packaging
- Include all original accessories and documentation
- Not be damaged or used
4.2 Non-Returnable Items
The following items are not eligible for return:
- Products that have been opened or used
- Products damaged due to misuse or negligence
- Products returned after the 14-day return period
- Products without proof of purchase
5. Return Process
5.1 Initiating a Return
To initiate a return, please contact us at info@whrexxonvor.world with the following information:
- Order number
- Product name and quantity
- Reason for return
- Your contact information
5.2 Return Authorization
We will provide you with a Return Merchandise Authorization (RMA) number and return instructions. Please include the RMA number with your return shipment.
5.3 Return Shipping
You are responsible for the cost of return shipping unless the product is defective or we made an error. We recommend using a trackable shipping method and retaining proof of shipment.
6. Refund Process
6.1 Refund Timeline
Once we receive and inspect your returned product, we will process your refund within 14 business days.
6.2 Refund Method
Refunds will be issued to the original payment method used for the purchase. Please allow additional time for your bank or credit card company to process the refund.
6.3 Refund Amount
You will receive a full refund of the product price. Original shipping costs are non-refundable unless the product is defective or we made an error.
7. Defective or Damaged Products
If you receive a defective or damaged product, please contact us immediately at info@whrexxonvor.world. We will arrange for a replacement or full refund, including return shipping costs.
Please provide:
- Order number
- Description of the defect or damage
- Photos of the defect or damage (if applicable)
8. Wrong Product Received
If you receive the wrong product, please contact us immediately. We will arrange for the correct product to be sent and cover all return shipping costs.
9. Return Address
Return shipments should be sent to:
Whrexxonvor
45 Castle St
Liverpool L2 9SH
Great Britain
Please include your RMA number on the return package.
10. Cancellation of Orders
You may cancel your order before it is shipped. Once an order has been shipped, it cannot be cancelled, but you may return it in accordance with this Return Policy.
11. Exchange Policy
We do not offer direct exchanges. If you wish to exchange a product, please return the original product for a refund and place a new order for the desired product.
12. Consumer Rights
This Return Policy does not affect your statutory rights as a consumer. If you are a consumer, you have certain legal rights that cannot be excluded or limited by this policy.
13. Changes to This Policy
We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting on this page. The policy in effect at the time of your purchase will apply to your return.
14. Contact Us
If you have any questions about this Return Policy or need assistance with a return, please contact us:
Email: info@whrexxonvor.world
Address: 45 Castle St, Liverpool L2 9SH, Great Britain